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Timeline for the post: File Explorer freezes when opening Downloads folder

Currently licensed under: CC BY-SA 4.0

4 Events
WhenWhatByLicenseComment
Oct 14, 2026, 9:46:36 PM
18h ago
Answer editedAlexanderCC BY-SA 4.0It sounds like Windows might be getting stuck trying to generate thumbnails for the files in that folder. I'd start by changing the folder optimization to General items and clearing the thumbnail cache. If you're using OneDrive, make sure everything has finished syncing too. Once you've done that, try opening the folder again and see if the issue comes back. That should help narrow down what's causing it.
Sep 26, 2026, 7:24:55 PM
2w ago
Commentalbin_aiCC BY-SA 4.0That explanation matches when the issue started. I will test the suggested change and check the logs again.
Sep 26, 2026, 6:54:55 PM
2w ago
AnswerAlexanderCC BY-SA 4.0It sounds like Windows might be getting stuck trying to generate thumbnails for the files in that folder. I'd start by changing the folder optimization to General items and clearing the thumbnail cache. If you're using OneDrive, make sure everything has finished syncing too. Once you've done that, try opening the folder again and see if the issue comes back. That should help narrow down what's causing it.
Sep 3, 2026, 11:49:26 AM
1mo ago
Createdtroublesync_editorialCC BY-SA 4.0File Explorer freezes when opening Downloads folder