1
Verify the likely cause
Measure retrieval separately, filter by product and document version, add a reranker and require the model to abstain when evidence is weak.
FULL AI ANALYSIS
RAG assistant cites documents that do not contain the answer
Generated Sep 25, 2026, 11:55:04 PM
Analysis summary
The reported behaviour is consistent with retrieval ranking optimizes semantic similarity without enough metadata filtering or reranking. The safest next step is to verify that hypothesis with a reversible test before making permanent configuration changes.
Possible causes
Retrieval ranking optimizes semantic similarity without enough metadata filtering or reranking.
86%A recent software, firmware or configuration change is exposing an existing compatibility issue.
38%Suggested fixes
2
Validate and monitor
Reproduce the issue once after the change, review relevant logs or metrics, and keep a rollback path until the system has remained stable.