Diagnostic step 1
Enable detailed logging in the VPN client to capture route installation events around suspend/resume and compare logs from a successful cold connect and a failed resume connect.
Generated Oct 3, 2026, 12:35:03 AM
Enable detailed logging in the VPN client to capture route installation events around suspend/resume and compare logs from a successful cold connect and a failed resume connect.
On resume, run 'route print' and 'netsh interface ipv4 show interfaces' from an elevated prompt to check if interface index or names changed; if index changed, confirm if the VPN client uses interface indexes.
Temporarily create a small elevated resume script that calls 'netsh interface ipv4 add route' for a pushed route to test whether manual route addition succeeds post-resume; this verifies elevation/permissions are not the blocker.
Disable or temporarily uninstall endpoint security/agent to rule out policy interference (do this only with IT approval and outside of production access to corporate resources).
If diagnostics indicate a client bug (client doesn't reapply routes), work with corporate IT to update the client or add a resume-triggered reconnect as an approved workaround; escalate to VPN vendor/IT if logs point to client internal failure.