PlayStation

PS5 loses network connection only in rest mode

Environment

Environment

PlayStation 5 connected by Ethernet to an ASUS router.

What happens

What happens

Downloads stop and remote play cannot wake the console after several hours in rest mode.

What I have tried

What I have tried

Enabled Stay Connected to the Internet and assigned a static DHCP lease.

I would appreciate advice on how to identify the root cause without risking existing data or configuration.

COMMUNITY RESPONSES

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1 reply
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filipstack Answer
user
Posted 2w ago • 0 confirmations

A safe way to narrow this down is to change one variable at a time.

Likely cause: Energy-efficient Ethernet on the router port drops the link while the console sleeps.

What I would try: Disable green or energy-efficient Ethernet for that port, update router firmware and retest with a different LAN port.

If this is a production system, test the change during a maintenance window.

Posted 2w ago

The rollback advice is helpful. I will take a snapshot or export the configuration before testing.

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AI DIAGNOSTICS

Incident analysis

Updated 4w ago• Trouble ID

Most likely causes

Energy-efficient Ethernet on the router port drops the link while the console sleeps. 72%
A recent software, firmware or configuration change is exposing an existing compatibility issue. 44%

Summary

The reported behaviour is consistent with energy-efficient Ethernet on the router port drops the link while the console sleeps. The safest next step is to verify that hypothesis with a reversible test before making permanent configuration changes.

Suggested Fixes

Verify the likely cause
Disable green or energy-efficient Ethernet for that port, update router firmware and retest with a different LAN port.
Validate and monitor
Reproduce the issue once after the change, review relevant logs or metrics, and keep a rollback path until the system has remained stable.

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