Cybersecurity

Account sessions remain valid after password reset

Environment

Environment

Express API using 30-day stateless JWT access tokens.

What happens

What happens

Changing the password stops new logins but an existing browser remains authenticated.

What I have tried

What I have tried

Cleared cookies on the device that performed the reset.

I would appreciate advice on how to identify the root cause without risking existing data or configuration.

COMMUNITY RESPONSES

Verified community troubleshooting

0 replies

No answers yet..

Showing 0 of 0 community responses
AI DIAGNOSTICS

Incident analysis

Updated 2w ago• Trouble ID

Most likely causes

Previously issued JWTs have no server-side revocation or credential-version check. 84%
A recent software, firmware or configuration change is exposing an existing compatibility issue. 36%

Summary

The reported behaviour is consistent with previously issued JWTs have no server-side revocation or credential-version check. The safest next step is to verify that hypothesis with a reversible test before making permanent configuration changes.

Suggested Fixes

Verify the likely cause
Store a token version or session identifier, increment it on password reset and validate it on protected requests; use shorter access-token lifetimes.
Validate and monitor
Reproduce the issue once after the change, review relevant logs or metrics, and keep a rollback path until the system has remained stable.

Continue troubleshooting

Matched from the title, description and tags