1
Verify the likely cause
Enable Bluetooth Audio Gateway and Support services, remove the device endpoints in Device Manager and pair the headset again.
FULL AI ANALYSIS
Bluetooth headphones connect but have no audio in Windows 11
Generated Sep 4, 2026, 11:54:26 AM
Analysis summary
The reported behaviour is consistent with the Bluetooth audio services are disabled or their device endpoints were not rebuilt. The safest next step is to verify that hypothesis with a reversible test before making permanent configuration changes.
Possible causes
The Bluetooth audio services are disabled or their device endpoints were not rebuilt.
75%A recent software, firmware or configuration change is exposing an existing compatibility issue.
31%Suggested fixes
2
Validate and monitor
Reproduce the issue once after the change, review relevant logs or metrics, and keep a rollback path until the system has remained stable.