Gaming

Game saves are overwritten by an older cloud version

Environment

Environment

Steam Cloud used on a desktop and Steam Deck.

What happens

What happens

Progress made on the desktop disappears after launching the game on the handheld.

What I have tried

What I have tried

Verified that both devices show cloud synchronization as complete.

I would appreciate advice on how to identify the root cause without risking existing data or configuration.

COMMUNITY RESPONSES

Verified community troubleshooting

1 reply
0
feliciafix Answer
user
Posted 2w ago • 0 confirmations

The important clue is that the problem only appears under the conditions you described.

Likely cause: One device uploads an older save after its clock or sync metadata becomes inconsistent.

What I would try: Back up both save folders, disable cloud sync temporarily, keep the newest local save and re-enable sync from that device first.

Avoid applying several fixes at once, otherwise it will be difficult to know which one mattered.

Posted 2w ago

I can reproduce it consistently, so I should be able to confirm whether this solves the root cause.

Showing 1 of 1 community responses
AI DIAGNOSTICS

Incident analysis

Updated 1mo ago• Trouble ID

Most likely causes

One device uploads an older save after its clock or sync metadata becomes inconsistent. 87%
A recent software, firmware or configuration change is exposing an existing compatibility issue. 43%

Summary

The reported behaviour is consistent with one device uploads an older save after its clock or sync metadata becomes inconsistent. The safest next step is to verify that hypothesis with a reversible test before making permanent configuration changes.

Suggested Fixes

Verify the likely cause
Back up both save folders, disable cloud sync temporarily, keep the newest local save and re-enable sync from that device first.
Validate and monitor
Reproduce the issue once after the change, review relevant logs or metrics, and keep a rollback path until the system has remained stable.