Diagnostic step 1
Do not factory reset again during active troubleshooting; preserve current config and export a config backup.
Generated Oct 3, 2026, 12:35:03 AM
Do not factory reset again during active troubleshooting; preserve current config and export a config backup.
Capture RA and DHCPv6 traffic for analysis: run tcpdump -i <lan-if> icmp6 -vv and capture DHCPv6 packets (UDP 547/546) for 60–120s immediately after enabling services.
Check router IPv6 config for PD vs SLAAC modes and ensure LAN has a proper /64 assigned; if a PD is configured, try switching to static /64 to test behavior.
Temporarily disable DHCPv6 (as you discovered) to confirm RA restores default route; if so, use DHCPv6 disabled + static DNS as interim solution.
Look for firmware release notes and known issues for RA/DHCPv6 interaction; if running a beta, revert to the latest stable firmware that previously worked or downgrade to last-known-good firmware and re-test thoroughly (use DDU-like clean config restore if vendor recommends). Do this during a maintenance window because routing will change for all devices. If downgraded firmware still exhibits the problem or packet captures show malformed RAs (route lifetime=0 coming from RA generator), collect: router syslog, full tcpdump pcap, current IPv6 config output and open a support ticket with the router vendor including those logs. Escalate to vendor with captures—this likely requires vendor patching the RA/DHCPv6 interaction.