Diagnostic step 1
Immediately stop destructive workloads and ensure a verified, recent backup of all data on the NVMe drive. Do not continue stress testing on production data.
Generated Oct 3, 2026, 12:35:03 AM
Immediately stop destructive workloads and ensure a verified, recent backup of all data on the NVMe drive. Do not continue stress testing on production data.
Collect diagnostic evidence: capture full smartctl -a output before and after a controlled stress test, save dmesg logs showing blk_update_request I/O errors, and run nvme-cli 'nvme list' and 'nvme smart-log' to gather vendor lifetime and error counts. These artifacts are necessary for vendor RMA evaluation.
Run a controlled stress test on a non-production copy (or a low-value partition) to reproduce the issue while recording kernel logs; prefer incremental runs (lower iodepth) to determine threshold IOPS that trigger reallocations.
If vendor-provided firmware updates exist, consult vendor support before applying—if advised, update firmware and repeat controlled tests. If vendor tools decline update or issue persists after firmware update, open an RMA with the drive vendor, supplying collected smartctl and kernel logs. Do not attempt low-level remapping utilities that may obscure evidence required for RMA.
As a temporary mitigation for important services, move critical workloads to a different SSD and mark this drive as suspect. Escalate to vendor support promptly for replacement if diagnostics reproduce across hosts or after a vendor-recommended firmware update fails to resolve the issue.